Wednesday, March 04, 2020

400 Marketing Tactics for an Independent Practice Owner

1:00 PM-2:00 PM – Andrea Knouff, OD
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

401 Attitude Stew-How to Keep from Boiling Over When Others are Steaming

2:00 PM-3:00 PM – Rebecca Johnson 
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

402 Generating Revenue with Dry Eye

3:00 PM-4:00 PM – Andrea Knouff, OD    
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

403 Attitude Stew-How to Keep from Boiling Over When Others are Steaming

4:00 PM-5:00 PM – Rebecca Johnson
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

404 Coming in Hot While Starting a Practice Cold

6:00 PM-7:00 PM – Andrea Knouff, OD 
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

Thursday, March 05, 2020

405 Facilitated Learning Lab: Whose Exam Is It Anyway

8:00 AM-10:00 AM – Gregory Caldwell, OD; Christopher, Wolfe, OD; James Herman, OD 
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

406 Disrupting the Eyewear Selection Process

11:00 AM-12:00 PM – Michael Kling, OD  
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

407 21st Century Networking – Top 5 Message Boards and Social Media Groups to Follow

1:00 PM-2:00 PM – Darryl Glover, OD 
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

408 Special Session: Distinction or Extinction: The Choice is Yours!

2:00 PM-3:00 PM – Ted McElroy, OD; Michael Kling, OD; Susan Keene, OD; Tamara Franklin, CPOT
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

409 Workplace Dynamics – Constructive Criticism Doesn’t Cut it

3:00 PM-4:00 PM – Charlie Sacarelli    
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

410 Staff Retention – Building Your Dream Team!

4:00 PM-5:00 PM – Lynn Lawrence; Allison Thompson    
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

411 Every Frame Has a Story – How to Tell It & Sell It

5:00 PM-6:00 PM – Jackie O’Keefe 
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

412 You Can’t Improve What You Don’t Measure – Implementing Practice Metrics

5:00 PM-6:00 PM – Christopher, Wolfe, OD 
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

Friday, March 06, 2020

413 Social Media – The Secret to Creating Influencers to Promote Your Practice for You

7:00 AM-8:00 AM – Darryl Glover, OD 
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

414 Facilitated Learning Lab: The 5 Zones of Practice Profitability

8:00 AM-10:00 AM – Mike Rothschild, OD
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

415 Facilitated Learning Lab: Leadership and Differentiation – How to Make Your Practice Stand Out in a Crowd

10:00 AM-12:00 PM – Michael Kling, OD 
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

417 Buyer’s Tips for Vendor Selection

12:00 PM-1:00 PM – Sharon Carter
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

418 Eyewear Trends and Selection Techniques

1:00 PM-2:00 PM – Laurie Pierce
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

419 5 Steps to go From Manager to Leader

2:00 PM-3:00 PM – Michael Kling, OD 
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

420 5 Facilitated Learning Lab: HR Landmines That Put You at Risk and How to Navigate Through Them

2:00 PM-4:00 PM – Jason DeMayo   
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

421 Why I Decided to Create a Telemedicine Optometric Practice and How I Did It

3:00 PM-4:00 PM – Mike Rothschild, OD   
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

Saturday, March 07, 2020

422 HIPPA Compliance and Communications in Your Office

7:00 AM-8:00 AM – Adam Parker, OD   
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

423 Facilitated Learning Lab: Pay Me Less Please – The Future of Payment Models

8:00 AM-10:00 AM – Jeff Michaels, OD   
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

424 Communicating Value – How Do You and Your Patient Differentiate $99 From $999 Eyewear?

11:00 AM-12:00 PM – Laurie Pierce         
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

425 Why Can’t We All Just Get Along?

12:00 PM-1:00 PM – Jeff Michaels, OD      
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

426 Coding and Billing

1:00 PM-2:00 PM – Sharon Carter      
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

427 Board Management and Merchandising

2:00 PM-3:00 PM – Sharon Carter      
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

428 Take My Data Please!

2:00 PM-3:00 PM – Adam Parker, OD
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

429 21st Century Scheduling – Strategies for Keeping the Book Full and the Pace You Want!

3:00 PM-4:00 PM – Sharon Carter 
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

430 Five Things You Can Do Now to Increase Your Bottom Line

4:00 PM-5:00 PM – Jeff Michaels, OD   
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

431 What Your Patients are Saying About You and Why

4:00 PM-5:00 PM – Jay Binkowitz 
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

432 Key Performance Indicators That Drive Profits

5:00 PM-6:00 PM – Jay Binkowitz 
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES

Sunday, March 08, 2020

433 Communicating at Different Touchpoints Throughout the Patient Experience

11:00 AM-12:00 PM – Jill Luebbert         
Doctors, Optician, Paraoptometric, Technician, & Administrator

COPE: Practice Management (PM)
JCAHPO:NO :: NCLE:NO :: ABO:YES :: AOAPara:YES